Step 1 : Visit our website and browse products

Step 2 : Select your favorite flower / color / options / quantity and click “ADD TO CART”. Please note that our minimum order quantity is 20 pieces per color and 100 pieces per design. You are welcome to mix and match colors as long as both minimums are met.

Example: For one design, you could order 25 red + 25 yellow + 50 pink (100 pieces total, each color ≥ 20 pieces).

You may click “VIEW CART” to see your order.

Step 3 : Review your order (adjust if necessary) and click “PROCEED TO CHECKOUT”. The system will not allow you to checkout if you order less than our minimum order quantities. (100 pieces per design and 20 pieces per color)  Fill your billing and delivery details and click “PLACE ORDER”.

Step 4 : You will receive a price quotation email within 24 business hours. If not, please check your Junk mail and Spam folder or inform us directly by sending message to Facebook Messenger or WhatsApp Chat.

Step 5 : Confirm or adjust order.  If you have any questions or special request, please feel free to let us know.

Step 6 : Make payment by bank transfer and send transfer document to us. Once receiving your payment, we will start production process.

Step 7 : Please allow 2-3 weeks for production and 2-3 weeks for shipping time. We will send the order to your address and inform you a tracking number once shipping.

Method of payment

You can make payment by Bank transfer. After payment, please send us your transfer document. The internationa bank transfer process may take about 1-7 business days.

Production Time

Our production time takes around 2-5 weeks after receiving your payment. We will inform you individually what specific production time can be expected. 

In urgent cases like trade shows or events, please inform us. We will then do our best to give it priority.

Packing

Unless otherwise requested, we pack products in our standard boxes. The advantage is that we can pack properly with the experience that we have with our own goods and can also estimate the volume of a shipment in advance. For special packing, we will consider your request and charge you for additional costs.  

Shipment

We take care of all shipping requirement :
• Small orders can be handled via EMS international service (by air) or Courier Post (DHL) with tracking number. The shipping time takes around 2-3 weeks to worldwide. However, if you prefer other carrier services like FedEx, DHL, TNT or other shipping companies, we could arrange the shipment as per your request.

• Large orders via freight forwarders:
Average time for transportation depends largely on the destination country, custom procedures, and chosen shipping methods. Goods traveling by air usually take 1-3 weeks to reach their destination. Cargo shipped by sea takes significantly longer, with the actual times varying depending on the distance of the journey. 

These times are from port to port only, and do not include processing time spent clearing customs on departure from Thailand, or on arrival to customs department of each country.